Reduce IT Capital and Operating Budgets with Cisco Smart Care Service
Provides Cisco network monitoring, management and diagnostics in one single support offering.
Cisco Smart Care is a revolutionary new cost saving
support service providing network wide technical support, pro-active
monitoring, assessment and remote repairs
Maximise operational efficiency
A lack of network availability will mean that you are unable
to do business, and this will result in a major loss of revenue.
Research has shown that when networks are down, company productivity
can drop anywhere from 20% to 80%*.
Smart Care improves the uptime, security and performance of the network
through ongoing monitoring and periodic assessments. This helps IT
staff operate more efficiently by reducing the time and effort required
to keep the network running optimally.
Control operational expenses
Lack of technical services coverage is likely to cost you
more, e.g. cost of replacing and repairing parts and lack of visibility
for IT budgeting. Smart Care provides network visibility and
information to efficiently manage and continually improve the network.
Smart Care enables you to foresee potential problems before it can
impact their business.
Extend the life of network assets
Without technical services coverage, you are unable to legally
access software updates which could include enhanced features,
functionality and performance to extend the life of their network. With
Smart Care, you can maintain your network assets in optimal condition
and optimise the return on their network investment.
Key Features include:
- Remote monitoring and repair of Cisco devices and software applications
- Proactive health checks and periodic assessments of Cisco network foundation, voice, and security technologies to identify potential issues
- Technical support for all supported Cisco hardware and software* in the network with a single networkwide maintenance contract
- Software updates and maintenance releases for qualified Cisco applications*
- Cisco IOS® Software support, including maintenance releases and patches, minor releases, and major releases
- Next-business-day advance replacement of Cisco devices
- Proactive notifications to simplify the updating of Cisco devices
- Assessment and preparation services to simplify the addition of new technologies and applications over time
Why should I purchase Cisco Smart Care Service?
- You can choose a personalized service that gives the right level and
type of network coverage to best support the size and complexity of
your business.
- Increased network visibility provides you with the information you
need to efficiently manage and continually improve your network.
- Ongoing monitoring and periodic assessments of network health,
availability, and security protects and optimizes essential network
applications, communications, and business operations so you can
address problems before they affect your business.
- A single service contract that covers all Cisco devices simplifies contract management and maintenance requirements.
- The combined strengths of the industry leader in networking and your
local partner provide network care and improvement planning to keep
your network efficient and secure.
For what types of businesses is Cisco Smart Care Service best suited?
Cisco Smart Care Service is a good choice for small and medium-sized businesses as well as midsize customers that want to ensure higher network security, availability, and performance and:
- Primarily or exclusively use Cisco networking devices
- Have a limited IT staff or want to save their IT staff time and effort maintaining and optimizing their network
- Have between 5 and 105 Cisco network devices on their network (IP
phones or software licenses are covered but not counted as devices)
Contact CNS today to discuss how you can take advantage of a 25% saving for a limited period only
