Professional Services
CNS provides a wide range of professional services based upon client needs, 
drawing on the extensive and complementary skills of our technical, sales and management staff. Our key service areas are detailed below:
Developing business and technology strategy alignment
There is a great deal of research showing the benefit to business of aligning the technology strategy to the business needs. Rather than addressing immediate business concerns with the least expensive
solution available which often results in an unwieldy multivendor network that is difficult to manage and upgrade, CNS employs a consultative approach to network and business development. By working with the key stakeholders to understand and develop the business challenges, CNS is able to determine the most appropriate technology strategy to fulfill the business needs both now and in the future.
Project Feasibility Services
With billions of £'s wasted yearly within the UK on failed IT projects, CNS understands how important it is for the following factors to be fully researched, developed and documented - user involvement, applicable and realistic timescales, requirements fully understood, project scope, change control processes and thorough testing. With an extensive project portfolio from initial inception to delivery and sign off, CNS has the necessary mix of project management and delivery skills to ensure a successful project completion within time and budget.
Business Continuity and Disaster Recovery Services
With the increasing dependency upon technology and IT infrastructure to maintain business operations, ensuring business continuity in the event of issues such as security breaches, natural disasters, terrorism, hardware failure and sickness is of vital importance. Many organisations have not considered the impact upon their ability to function, operate, continue trading and maintain confidence in their organisation should the unthinkable occur. Organisations cannot afford not to have plans in place that address each of these factors and identify the appropriate actions to be taken in the event of a disaster. CNS has extensive experience of working with organisations to identify and prioritise the key areas within the business that need to maintain operations if at all possible or who need to be functioning as soon as they are able to. Services available to business include: business continuity planning, disaster recovery services including remote site relocation, rehearsals, access to replacement hardware, knowledgeable IT staff to provide sickess/holiday cover, recovery of business data and network security strategy development.
Voice and Unified Communications Consultancy
A thorough network analysis is essential to ensure the successful transition to a converged infrastructure. CNS has the necessary expertise to evaluate your local or wide area network infrastructure to identify any issues that present a risk to successful implementation.
Following analysis and consultation, CNS will develop the optimum design to provide all your organisation's functional requirements, ensuring Quality of Service and reduced management costs. Particularly important elements of your requirements to be considered include security, redundancy, scalability, integration with existing or proposed IT systems, number of phones and features (dial plans, voice mail auto attendant, etc.) to be made available.
The implementation process will be planned and controlled through formal Project Management and will provide all required pre-staging and installation.
Following deployment, CNS will train your Systems Administrators and designated users in use and configuration of the new system and its features to ensure that your business continues to achieve optimal benefit from the system ongoing. Ongoing support services can be provided by CNS following implementation.
Security Consultancy
With the phenomenal growth of the Internet and computer literacy and the business opportunities they offer, comes an ever increasing reliance on IT and threats to the security of your most vital asset - information. CNS realise that IT security is not a purely technical issue, and that no one product or solution will provide an effective security solution.
With engineers certified to the highly respected vendor neutral Certified Information Systems Security Professional (CISSP) level, we are in an excellent position to provide a complete range of security services from developing security strategies and policies, to deploying and configuring security devices and applications
Wireless and Mobility Consultancy
CNS can provide full design, deployment and management services for your wireless network whatever the purpose. We have full site-survey capability where our trained, certified and experienced engineers use specialist survey equipment to perform a comprehensive site survey, and produce a detailed report based on the results. We can then turn this into a design, configure and deploy the network, and then manage and support the wireless network.
